Privacy Policy
This policy explains how personal data may be processed when you communicate with Dr. Luis Ricci through this website (for example via WhatsApp links or third-party tools).
1. Data Controller
Controller: Dr. Luis Ricci
Location: Madrid (Spain)
Contact: +34 602 661 997 (WhatsApp)
2. Personal Data We May Process
- Contact details (e.g., name and phone number) if you write to us.
- The content of your message and any information you choose to provide.
- Minimum technical data (e.g., server logs) for security and proper operation.
3. Purposes
- To respond to information requests and manage appointments.
- To communicate regarding your consultation.
- Website security and maintenance (technical measures).
4. Legal Basis
- Your consent (when you contact us voluntarily).
- Legitimate interests (website security and prevention of misuse).
- Pre-contractual/contractual relationship (consultation/appointment management).
5. Third Parties and External Services
This website may link to third-party services (e.g., WhatsApp/Meta, Google Maps) whose policies are independent. We recommend reviewing those policies before using such services.
6. Retention
Data is retained only for as long as necessary to handle your request and comply with applicable legal obligations, or until you request deletion where applicable.
7. Your Rights
Where applicable, you may request access, rectification, erasure, objection, restriction and portability of your data. To exercise your rights, please contact us via WhatsApp and specify the right you wish to exercise.
8. Security Measures
Reasonable technical and organisational measures are applied to protect information. However, no transmission over the Internet is 100% secure.
If you later add forms, analytics or advertising pixels (Google Ads), this policy should be expanded with specific details (we’ll keep it fully compliant for EU campaigns).